How to Report Building Code Violations

• Take notes on and pictures of any code violations you see, and record which codes they violate and how.
• Look up your county's building division or property safety office online, and submit your complaint online or over the phone.
• Take further action by meeting with a lawyer, sending a letter to the landlord, or even filing a lawsuit to have the violation remedied.

Collecting Evidence of the Violation

Identify the violation. Each state or county has detailed requirements that building owners must follow. You can find a copy of your building code by visiting your county or city office. Generally, the following are violations which you can report: Improper bathroom venting. Bathroom air must be expelled outside, not into an attic or other enclosed space. Inadequate handrails. The end of a handrail must make a 90 degree turn and meet the wall. If it doesn’t, then it’s a violation. Dangerous electrical work. Builders must follow complex rules to make sure that electrical wiring has been done safely. If the wiring looks dangerous, or if you have seen sparks coming from wiring, then you can report a violation. Pest infestation. A building overrun with pests or vermin is not habitable. You should report any pest infestation as a violation of the housing code. Insufficient heat or water. Each code will state when the apartment must be heated and to what temperature. If a landlord does not provide sufficient heat or water, then it has violated the code.

Take pictures of any hazards. You will want evidence of the code violation. Accordingly, you should take color photographs. For example, if you have a dangerous electrical box, then take a picture of it. Take pictures from many different angles and make sure that the pictures are clear.

Write down detailed information. Some violations can’t be photographed. Nevertheless, you need to document them as best as you can. You will need this information later, for example if you are sued for withholding rent. If your building is not sufficiently heated, then you will need to carefully document the temperature each day. Keep a log and document the temperature outside and the temperature inside at various points in the day.

Reporting the Violation

Find the appropriate office. Each city or county should have an office that collects complaints and investigates them. You can look in your phone book under your city or county government. Look for a “Property Standards” or “Planning and Development” department. You can also search the Internet, which will probably be easiest. Type your city or county and “report a building code violation” into your favorite search engine.

Report a violation. In many cities and counties, you can report a violation over the phone or online. You should check whether online reporting is available. If so, then you can enter the information on the web form, if one is available. To report, gather the following information: your name and contact information a description of the violation the location of the violation an image of the violation, which you can attach any other comments

Decide whether to report anonymously. Many offices give you the ability to report anonymously. You should consider this option if you are afraid of angering the property owner. For example, a neighbor might have become upset if you spoke to him about all of the junk in his front yard. In this situation, you might not want him to know that you were the person who reported the building violation. However, if you are a tenant, then you might want to give your name. Your apartment address will probably show up on the inspector’s report in any event. You won’t gain much by remaining anonymous.

Meet with an inspector. The city or county should send a code inspector to investigate. You can meet with the inspector to show him or her the problem. If the inspector comes to your apartment, then you should try to get a copy of the inspector’s report. This will be good evidence to have as you are considering next steps to take.

Taking Next Steps

Meet with a lawyer. Each city or county has its own rules on what you can do if your apartment isn’t habitable. You must strictly follow these rules. Because the law can be complex, you should meet with a lawyer to discuss your problem and what you can do about it. You can find a landlord-tenant lawyer by contacting your state or local bar association, which should run a referral program. Also ask another tenant if he or she has ever needed a landlord-tenant lawyer. If so, get the lawyer’s name and contact information. You can call and schedule a half hour consultation. You do not have to hire the lawyer to represent you. Instead, you can pay for a half hour of advice during your consultation. If you are low income, then look for a legal aid office in your area. Legal aid offices provide free legal services to people in financial need. You can find a nearby legal aid office by visiting the Legal Services Corporation’s website.

Write a letter to your landlord. Generally, you need to give your landlord a chance to make necessary repairs, so you should send the landlord a letter explaining the problem. Mail it certified mail, return receipt requested so that you know the landlord received it. Make sure that your letter contains the following: A clear description of the problem. For example: “I’m writing to complain about the plumbing in my apartment. The toilet rarely flushes properly without my pouring a bucket of water into it.” The date the problem started: “I first noticed this problem two weeks ago, on October 12, 2015. It continues to this day.” A demand to fix the problem. Don’t use this letter to complain about your rent or anything else. Instead, include a clear demand for the landlord to fix the problem: “Because the plumbing is inadequate, I request that you fix it within 48 hours of receiving this notice.” A note that you might need to take legal action if it isn’t fixed: “I hope to hear from you soon. If I don’t, then I will unfortunately be forced to consider my legal options.” If your state allows you to withhold rent, then you could write: “If I don’t hear back from you, I will withhold my rent, as is allowed under state law.” Your signature.

Withhold rent, if you are allowed. Some states allow you to withhold rent until the repairs are made. You might have to pay the rent into your county court as you wait for the problem to be fixed. If so, check with the court clerk about the proper procedure. In order to withhold rent, you or your guests can’t have caused the problem. Also, you must be current on your rent and not in violation of any other term of your lease. If you try to withhold rent when you don’t qualify, then you could face an eviction lawsuit.

Fix the problem yourself. In some cities, you can fix the problem yourself and then deduct the cost of repairs from your monthly rent. If this is an option for you, then hold onto all receipts for supplies and labor. You should have sent a letter giving your landlord a chance to fix the problem. In your letter, you should have estimated how much it would cost to fix the problem.

File a retaliatory eviction lawsuit. If you report a building code violation, then your landlord might retaliate by evicting you from the apartment. You are protected against this kind of retaliatory eviction. As soon as you receive your eviction notice, you should meet with a lawyer to begin planning your defense. See Sue for an Illegal Eviction for more information.