Note: with the release of iOS 18, Apple ID has been renamed to Apple Account.[1]
X
Research source
Your account email and password are still the same.
Go to Apple's account access request site. If you are running into the "This Apple Account is not active" error, go to https://iforgot.apple.com/unlock to request access to your account.
Enter your phone number and fill in the CAPTCHA. If you can't read the CAPTCHA code, click New Code. You can also tap Vision Impaired if you need help reading the CAPTCHA.
Confirm your email address. Type your email address into the field and click Continue.
Tap the notification on your Apple device to reset your password. The website will list all of the Apple devices connected to your Apple Account. Follow the on-screen instructions to finish resetting your password and reactivating your Apple Account. If you don't have access to any of your Apple devices, click Can't use any of these options? at the bottom of the screen. You can then choose to reset your password while signing into a new device, use someone else's Apple device, or use an Apple device at an Apple Store. If none of these options work, click Can't use any of these options? Follow the on-screen instructions to provide information to Apple so they can give you account access.
Comments
0 comment