Cracking the whip on hotels and restaurants forcing consumers to pay service charge, the Delhi government has issued instructions to all eateries to put a placard on their premises stating - 'Service charge is voluntary'.
New Delhi: Cracking the whip on hotels and restaurants forcing consumers to pay service charge, the Delhi government has issued instructions to all eateries to put a placard on their premises stating - 'Service charge is voluntary'.
But, there were complaints that some restaurants and hotels in the city were making all customers pay service charges whether or not they were satisfied with the service.
"A customer, who is dissatisfied with the services, can have it waived off," a senior government official said.
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