New Delhi: The government has failed to impress the country's business process outsourcing industry, which said the Budget has ignored its demands.
"The Budget could not delight for Indian BPO industries," Business Process Industry Association President Sam Chopra said.
The industry in its recommendations to the Finance Ministry mentioned the withdrawal of MAT for initial 5-10 years for new upcoming BPO units, extension of STPI schemes and abolition of FBT on ESOPS.
"None of these issues seemed to be addressed at the session," he said.
The sector is already facing challenges in the form of an appreciating rupee and various other forms and the Budget contributed in adding up to these challenges, he added. BPAI said though some sectors including pharma, education, automobiles and IT hardware are benefited by the Budget provisions, the BPO industry seems to be disenchanted.
"This has really posed a threat on the SME segment of BPO, thus further creating complications in setting up SEZs in metros and large cities," he added.
BPO firm Infovision's President Aditya Gupta said none of the demands of the BPO sector has been addressed in the Budget.
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