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Redeeming V-Bucks
Go to https://www.fortnite.com/vbuckscard in a web browser. You can use a desktop or mobile browser. There's no option to redeem V-Bucks cards in the game; you must visit the official Epic Games website. If you purchased V-Bucks directly, they should automatically be added to the account you used to purchase.
Click Get Started. This is the yellow button in the center of the screen.
Log into your Epic Games account. If you don't have an Epic Games account, or you've been playing as a nameless account on console, you'll need to create one. Make sure you're using the correct account. It will be difficult to get a refund if you make a mistake. After you log in, you may need to click Get Started again.
Enter the code (PIN) and click Next. The code is on the back of the V-Bucks card. You'll need to scratch off the security covering.
Select the platform you play on and click Next. You'll see a list of all devices linked to your Epic Games account. Make sure to select the proper platform.
Click Confirm. If you play on PC, Nintendo Switch, or mobile, the funds will be added to your account. You can now purchase skins and other items from the Shop. If you play on Xbox or PlayStation, you'll receive a secondary code. Log into the Microsoft or PlayStation website with the account linked to your Epic Games account. Navigate to the Redeem Code (PlayStation) or Redeem (Xbox) section. Enter the secondary code.
Troubleshooting
Check for region restrictions. On the top left of the V-Bucks card, you may find a country flag. This means the V-Bucks can only be redeemed by an account that matches the country.
Make sure your account is linked properly. If you're redeeming a card to use on a console, double-check that the console is registered to an Epic Games account. To check if your account is connected, do the following: Log into the Epic Games website. Click your profile icon in the top-right corner. Click Account. Click Apps and Accounts in the left panel. Look for your platform. If you see Connect under your platform, your accounts aren't synced. Click Connect to add it now.
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