Rajasthan Chief Minister Vasundhara Raje, who arrived to Bikaner on Thursday afternoon along with her cabinet colleagues, said the 'sarkar aapke dwar' (government at your doorstep) programme was a unique initiative by her government to win the trust of the people.
As part of the programme, public hearings and cabinet meetings are held at the divisional level to address people's grievances and take up development issues of the region. Raje on Thursady held a meeting of her council of ministers and senior officials on the Rajasthan Veterinary University campus.
The Chief Minister said historical steps were being taken by her government to reach out to the last person standing in the periphery who had been denied access to the administration since independence.
She asked the officials to give top priority to public grievances and work with dedication and commitment in order to bridge the gap between the government and the common man.
"The government had a very good experience during the first such campaign in Bharatpur division in February this year. New ideas were envisaged to redress various issues and give relief to the people," the Chief Minister said.
"The campaign was not just a 10-day affair, but follow-up on the people's problems was being carried out at different level even today," she said. Witnessing success of the Bharatpur visit, the state government has now reached Bikaner and will camp here till June 30, she added.
Likewise, the government would reach all the divisions and prepare time-bound development plan for all regions.
The timing of the visit to Bikaner division was fixed during this peak summer period so that ministers and officials get a "real feel of the grievances in this region and offer relief to the public", she said.
"The government should not run from air-conditioned rooms all the time, but from the ground. That's why this event was scheduled during this extreme hot weather. The people of this region face serious crisis of water and power supplies during this time," she said.
The Chief Minister would tour all four districts of the division between June 24 and 29. Referring to sprucing up of the area in view of her visit, Raje said that "the entire division had been polished and I wish this shine would not diminish after the government leaves the region".
Rajasthan Chief Secretary Rajiv Mehrishi emphasised that public hearings were an important part of the campaign and not a single complainant should go unheard.
Those willing to participate in a public hearing would be given preference if they had a complaint number in advance.
Such complaints can be registered at Rajasthan Sampark Kendras at panchayat, block or district levels. Grievances can also be registered online at 'www.sampark.rajasthan.gov.in' or by calling helpline number 18001806127.
As part of the campaign, Social Justice and Empowerment Minister Arun Chaturvedi will hold 'janta darbar' (public hearing) in Sridungargarh, Nokha and Bikaner panchayat samitis, whereas Medical and Health Minister R S Rathore will heard public grievances at Kolayat, Khajuwala, and Lunkaransar areas from June 20 to 23, an official said.
Panchayti Raj Minister Gulab Chand Kataria, Food and Civil Supplies Minister Hem Singh Bhadana, Tribal Area Development Minister Nandlal Meena, Cooperative Minister Ajay Singh, Agriculture Minister Prabhu Lal Saini and PWD Minister Yunus Khan will also visit various areas of Bikaner division to hear public grievances in the next ten days.
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