The Director General of Civil Aviation had on November 18, 2014 issued an advisory to the airlines on dealing with unruly passengers. According to the DGCA, the adoption of unlawful/disruptive behaviour in any situation on board the aircraft or during embarkation/disembarkation may interfere with the performance of the duties of the crew member.
Such an act may also lessen the ability of the crew member to perform those duties or jeopardize the safety of the aircraft/persons/property on board/good order and discipline on board, aggravate discomfort to other passengers & crew members and may invite penal action in accordance with applicable regulations.
Point 4.7 of the advisory known as Civil Aviation Requirements (CAR) clearly states: "Crew members must attempt to defuse a critical situation until it becomes clear that there is no way to resolve through verbal communication and written notice to passenger. Applying restraining devices should be used when all conciliatory approaches have been exhausted."
The DGCA makes it clear that unruly/disruptive behaviour on-board aircraft has been declared as an offence and is a punishable act and one aggressive passenger can jeopardise safety on board.
But the type of restraining devices to be used has not been defined.
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