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- An Android must be on a GSM or GSM/CDMA network in order to use GPRS. Call your carrier to determine your network type.
- With your network settings updated to rely on GSM or GSM/CDMA only, check the "Use data packet" option under the Mobile networks of your Settings to enable GPRS.
- You can also call your carrier and ask them to enable GPRS for your device.
Enabling GSM
Ensure that your phone is on a GSM network. Your Android must be on a GSM network (or a GSM/CDMA network) in order for you to enable GPRS. While there are a few ways of approximating your Android's network, the best way to determine its network is by calling your carrier and asking them to verify whether your phone has GSM.
Open the menu. Depending on your phone's age, you'll either press a physical button or unlock your phone to do this. Keep in mind that not all Androids are the same, so the settings you see may vary slightly.
Select Settings. This option should be near the top of the menu.
Select Wireless and networks. You'll find it in the Settings menu.
Select Mobile networks. This option is usually somewhere in the Wireless & Networks menu, though you may first have to select an option (e.g., Internet) before you see it.
Enable GSM-only. Select the Network mode setting, then select the GSM or GSM Only option. If there's a GSM/CDMA option, selecting it as long as your SIM card supports GSM is also fine.
Return to the Mobile Networks page. Tap the "Back" button to do so.
Check the "Use packet data" option. This checkbox should be in the Mobile networks section, though you may need to scroll down to find it.
Try resetting the network. If you still aren't able to use GPRS on your Android, you may need to reset the network settings: Open Settings Select Wireless and networks Enable and then disable the Flight mode setting.
Editing the APN
Understand what an APN is. An Access Point Name (APN) is a value which identifies your Android to the Internet, thus enabling GPRS (or any other form of cellular data) on your Android.
Know when to use this method. If you've recently installed a new SIM card, cleared the APN settings, or factory-reset your Android, you may need to change or re-enter the APN configuration settings to enable GPRS. Unfortunately, not all Androids will allow you to edit the APN settings. If your Android doesn't have an option to edit the APN, this method won't work for you.
Determine your SIM card's APN. The easiest way to figure out your SIM card's APN settings is by contacting your carrier and asking for the proper APN configuration, though you may also be able to find this information on your account page on the carrier's website.
Open Settings. You may first have to open a menu by pressing a physical button on your Android.
Select Wireless and networks. It's near the top of the Settings menu.
Select Mobile networks. You'll find this option near the top of the Wireless and Networks section.
Select Access Point Names. It's in the Mobile Networks menu. Doing so will open a list of your Android's current APNs (if your Android doesn't have any APNs, this will open a blank page).
Select Add. This is near the top right of the screen.
Tap APN and enter the APN's information. You'll need to include the APN's name ("Name" field), APN name ("APN" field), and address ("MMSC" field).
Save your changes. Select the Save or Done option to do so. You should now be able to use GPRS on your Android when not connected to Wi-Fi.
Contacting Your Carrier
Make sure you have your account information. You'll need your account name, phone number, and account PIN, as well as a social security number in some cases.
Call your carrier. In most cases after calling the number, you will have to navigate to the "customer support" or "speak to a representative" option by entering the appropriate number when prompted by the automated assistant.
Provide your account credentials. When asked, give the associate your account information. If the person asks for your Android's IMEI number, ask them for specific directions on accessing it—the process of finding an IMEI number on Android varies heavily on older phones.
Ask if GPRS is available for your phone. If GPRS is available but not enabled, your associate should be able to tell you based on your mobile plan. If the associate tells you that GPRS isn't available for your Android, you cannot enable it.
Have your carrier enable GPRS. If GPRS is available, ask your associate to enable it for your plan. You'll most likely have to pay a fee, and any GPRS usage will be factored into your monthly bill if you don't have unlimited data.
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