How to Get Your Account Back on MovieStarPlanet

Avoid Getting Hacked

Never share your password. Most people get tricked into sharing their passwords and losing their account. To avoid this, never share your password.

Try not to go in the café chatroom often. The café chatroom is notorious for being the home of hackers who want to steal your account.

Avoid people who seem fishy. Don't friend them. They may hack you.

Don't accept people who want to give you VIP. It's probably a trick and you should immediately block them. The only way people can give you VIP is by sending you a vip ticket or certificate code.

Getting Your Account Back After Getting hacked

Press "Forgot Password?" on the login screen. Put in your Username and your email, then MovieStarPlanet will email you.

Email MovieStarPlanet on Contact. Type something like "I got hacked. I am [Username] Please tell me my password. Include any information you can about your account (for example any receipts, when you think you got hacked and your previous password) There are different staff members who could respond so if they don't help you send another email Be persistent, don't give up after 1 reply and make sure to be as clear and as detailed as possible.

Getting An Account Back Without An Email

Click the question mark icon that says "Help" at the top right corner of your screen.

Click 'My User'.

At the bottom, you should see an option that says "Reset password".

Once you fill in the details, press "Ok". A new password has been redirected to your email.

Go to your email, copy and paste the new password, and use it to log in to your lost account.

Enjoy it!